Core Belief Academy - Appeals procedure

The purpose of an appeals procedure is to ensure that every learner who is not satisfied with the outcome of an assessment decision has the right to appeal against the decision that has been made.

The appeals procedure applies to any learner following completion of an Active IQ qualification at Core Belief Academy and provides learners with a formal route to appeal against a decision.

Core Belief Academy learners will be assessed against Active IQ published criteria and by assessors who must hold or be working towards any of the following:
• Level 3 Award in Understanding the Principles and Practices of Assessment (QCF) or
• Level 3 Award in Assessing Vocationally Related Achievement (QCF) or
• Level 3 Award in Assessing Competence in the Work Environment (QCF) or
• Level 3 Certificate in Assessing Vocational Achievement (QCF), or
• A1 (previously D32, D33)

In addition, Core Belief Academy will ensure that assessors:
• Possess a discipline specific qualification equivalent to the qualification being taught
• Have relevant industry experience
• Demonstrate active involvement in a process of industry relevant Continued Professional Development during the last two years

All new Core Belief Academy assessors will be given a clear action plan for achieving the appropriate qualification(s) and should be countersigned by an appropriately qualified individual until the qualification(s) are achieved.

Common grounds for Appeal:
A learner has the right to appeal if they feel that the results of their assessments and/or examinations do not reflect their level of competence, or if they feel that their results were unfair for some other extraneous reason.

All learners launching an appeal must be able to prove that they have been disadvantaged in the assessment process, and/or their evidence has not been judged accurately or fairly.

Wherever possible Core Belief Academy will seek to investigate all appeal applications as swiftly as possible.

The appeal procedure to be followed comprises of 4 stages.

Throughout the assessment process Core Belief Academy will comply fully with Active IQ’s policy on reasonable adjustments and special considerations that can be found:
http://www.activeiq.co.uk/centres/guidance-for-centres

Investigating appeals is very problematic without the presence of impartial evidence. Therefore, appeals in the context of live observed assessments will only be considered when accompanied by a suitable video recording.

As a learner of Core Belief Academy, you will be able to use a video recording as long as it does not adversely affect the assessment process, allows the assessor to carry out their role and does not contravene a venue/organisations rules or regulations. The learner must make suitable arrangements to arrange a video operator.

If a medical issue has the potential to affect your performance, then it is your responsibility to inform Core Belief Academy prior to assessment so that an informed decision can be made in terms of an appropriate action plan.

A nominal fee of £100 will be charged for handling appeals that progress beyond stage 1 that are NOT upheld. If upheld the fee will be waived.